Bosses who listen communicate clearly that they care about their employees. They understand that employees don’t want to listen to a boss tell his or her story, but those same employees are dying to tell their story to a boss who cares. So, if you as a boss are willing to take the [...]
Read the rest of this entry »Not long ago, a reader commented with her opinion on how to turn a Bad Boss around. Her comment is presented below:
“I say, ‘Kill ‘em with kindness’ and treat them like you’d like to be treated. MAKE UP praise if you have to. Negative people are not used to that vibration and will sometimes just [...]
The problem with most Bad Bosses is they don’t think they’re Bad Bosses–they actually think they’re doing a pretty good job. Before we can get bad bosses to change his or her behavior, we must first get his or her attention. The only way bad boss will change is if the pain of staying the way they are is greater [...]
Read the rest of this entry »I would like to share an excerpt from an email I received from a recent seminar participant about a great boss:
“I have been reading the manuscript of your new book Instant Turnaround! The concept is so simple, yet it’s amazing how most people do not understand it or have time for it—not even in their [...]
When you’re nice to people, they’re nice back–it’s called The Law of Reciprocity. And, the more people you’re nice to, the more people you have out there who are looking for an opportunity to be nice to you. For example, how many times have you heard someone say something like: “I really didn’t [...]
Read the rest of this entry »My wife has conducted a fair number of job interviews in recent years. One of the questions she always asks is: “What kind of supervisor do you prefer?” Never once has anyone said, “I’d love to be micromanaged.” Or, “I love it when my boss points out my mistakes and ignores what [...]
Read the rest of this entry »In 1927, three Harvard professors conducted research at a Western Electric plant in an attempt to find out what caused employee productivity. They found that the simple act of paying positive attention to employees had the dominant impact. Today, nearly a century later, we’re still finding that the vast majority of employees are [...]
Read the rest of this entry »The secret to being an effective boss is to recognize that people intentionally regulate the amount of effort they put into their jobs based upon how they feel they’re being treated. If they feel they’re being treated well, they will become excited about giving their absolute best efforts which means they’ll work way beyond their [...]
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